This year, both Christmas and New Years land on Mondays. That means someone (you?) needs to be in the office next Tuesday through Friday, picking up the mail and answering the phone. Here are several other things you might plan for that week: ...
The internet and the advent of e-marketing has changed the rules a lot, and there are different expectations now. One big change is the call for regular disclosure in all media. Instead of simply being responsive to donor requests to be removed from various lists,...
The trend in all communications is toward the use of very personal stories and testimonials. This trend – first person accounts of real people, their motivations, and emotional connections to the land – also makes for effective fundraising. Testimonials, once captured, can be used (with...
I’m convinced there is a land conservation gene that will be isolated at some point in the near future – hitch-hiker’s thumb, black hair, land trust. This means that somewhere, someone has asked the same question you are asking. And they will be happy to...
So, without throwing the baby out with the bathwater, let me suggest that we find other ways of recognizing (and equally valuing) other contributions. Listing everyone who gives to a special project, for example, without regard to how much they gave. Recognizing volunteers (major gifts...
This might even be the single most important criteria. It is always a mistake to recruit a board member and hope that they fall in love with the organization later. Giving money is a big clue, though it’s not the only one. People who self-select...
Membership is not a “fee” or a “cost” and therefore can’t be “discounted” by definition. Think of it like a birthday gift to a close relative. You would be completely confused if they told that they were giving you a “deal” this year by allowing...
• You should NOT help the donor establish value by including an estimated value in the acknowledgement letter. I don’t even recommend that you enter estimated values with in-kind gifts in your donor software programs. The value of a donated asset is used by the donor...
Donors are NOT motivated to give because of how little you spend on fundraising. They are motivated to give because of how MUCH you accomplish. Focus on THAT in your communications and stop bragging about how little you spend on overhead. You’ll likely raise more...
Instead, try this as a mantra: “Thank before you bank.” I have always believed that an official acknowledgement of receipt can be different from the more personal expression of gratitude. And the receipt should be sent immediately – certainly within 48 hours if not the...