We talk sometimes in solicitation training about “No” not necessarily meaning “Not Ever.” It might mean not now. It might mean I don’t have enough information, or I don’t yet have the level of trust I would need to have to make that kind of...
Donor by donor, each by each, consider and draft an interaction plan for each prospect. It’s tedious and time-consuming, and the more donors you begin to seriously cultivate, the more tedious the process becomes. I suggest taking two weeks out of each January and slogging...
To create board members who are fully prepared to make the strategic, critical, and wise decisions we ask of them at every meeting, my idea is to create a Scavenger Hunt – one that will take a year and a Guide to complete. Create a...
Here’s what I want to know: How many different individuals gave you money last year? It seems like such a simple question, but I have had more trouble getting clear answers than I ever would have suspected. How you count and what you count obviously...
Start again. January of another year. 2016 is over. History. Fa, sol, la, ti, Done. And January brings us ‘round again to Do. 2017 yawns before us. It could be anything. What will it be for you? January is a good time for reflection. Where have we been? How...
Thank you for working in your community to protect places that people love and will love for generations to come. Thank you for connecting people who want to help to projects that need them. Thank you for teaching new generations of conservationists who will care...
I’ll share first that virtually every direct mail letter expert will tell you that asking for a specific amount of money will increase not only your response rate, but your total return as well. (If you’re not buying this, test it.) The language I have...
At Rally this year, I finally got to present the Development Committee Makeover workshop. The point of the workshop was to show, using before and after scripts, how Development Committees could address their work in a much more productive way by limiting their discussion to...
For this reason, the “conversion rate” from first givers to first renewals is one of the more important metrics you will want to pay attention to. It might even be the most significant metric related to membership growth. Several weeks ago, I offered strategies for...
From your solicitations to your newsletters, to your updates and thank you letters, the importance of communicating warmth, openness, and a sense of momentum is magnified in December. People want to know that their gifts made a difference and were noticed by you....