Two questions and Two Responses

Two questions and Two Responses

 

20 January 2026

 

By David Allen, Development for Conservation

 

Periodically I get questions that are straightforward enough that they don’t lend themselves to full-blog responses. I have recently fielded two such questions, so I’m piling them into one blog and calling it good for this week.

I invite you to weigh in on either or both – my responses are just my own opinions – and/or to forward your own questions for a future blog.

 

 

Question 1:

My development committee has asked me to consider offering a discounted rate on programs for members. I am opposed to this (it’s transactional; it means charging for programs that I believe should be free; it’s a pain in the butt for me to administer). Could you address this in one of your future blogs?

 

I don’t know your specific situation, so take some of this with a grain of salt.

In my perfect land trust world, membership would ALWAYS be a gift. And the denomination of the gift would ALWAYS be determined by the giver, not by the organization. So $5 would be a membership. And $5,000 would be a membership.

Under those circumstances offering “discounts” – for anything – doesn’t really make any sense. (Neither does “family,” “student,” “senior,” or “life” membership designations!)

I have no problem providing specific “benefits” that might accrue at different threshold amounts. For example, an appreciation dinner offered to $1,000+ members. Or an annual meeting that is available only to members (and their families) giving $35 or more.

So – to address the question directly, you first need to decide whether to charge for your programs at all. There are good reasons to charge something – people are more likely to come to events that they have paid for.

But as long as the cost is minimal, the “discount” you offer members could be that they are not charged anything at all. If you do that, I would encourage you to require on-line registration to mitigate the need to check membership status at the gate. Actually, I like requiring on-line registration regardless – even if the event is free.

That said, you need not make it a blanket policy. There may be some events in which you want to encourage member participation, and others in which you might not. If participation is limited, you have another option – giving members a head start by anywhere from a day to a weekend to sign up before non-members even find out about it.

Regardless, I have one more suggestion – ask all members to wear a membership identifying sticker on their clothing for the event. That way nonmembers are subtly encouraged to become members.

At a level they themselves determine, of course.

 

 

Question 2:

I so enjoy your blog and it’s the highlight of my Tuesday mornings. As a department of 1, it makes me feel connected to the wider land trust community. I’ve taken away so many usable tidbits and shared the blog out with many of my colleagues – thank you for doing what you do and sharing with all of us. Rising tide lifts all boats.

I searched to the best of my ability through your archives, but wondering if you have a blog post with your thoughts on the pros/cons of printing all donor names publicly in an annual report or otherwise? We have typically only printed in honor/in memory donations and are weighing the idea of printing all for the first time but have mixed feelings!

 

Thank you so much for writing. I don’t get a lot of feedback other than from booth visitors at conferences, so I’ll take all the atta-boys I can get!

You can’t find a blog post on listing names because there isn’t one. And there isn’t one because I don’t have strong convictions either way. On the one hand, people love, love, love to see their names in print. They love to find other people they know as well because being in good company validates their own decisions to give.

On the other hand getting everyone’s name spelled exactly right is a pain in the a** – time that could have been spent in other useful endeavors. Plus, once it’s in print, you lose control of it. Plenty of data miners (including my own research tool of choice, DonorSearch) are more than happy to pay for digitizing your lists.

What I usually tell people is to keep listing your donors if you’re doing it now – because stopping will irritate someone – and don’t start if you’re NOT listing your donors now – because starting will irritate someone.

A better answer might be to explore listing alternatives. Such as listing only new members. Or members passing various continuous giving milestones, like 5 years or 10 years.

You could also print your member list on a separate sheet of paper and only insert it into the Annual Reports being mailed to members whose names appear on the lists. Everyone else (and online) would get the AR without the names.

Hopefully this gives you some ideas you can work with.

 

 

Can you add to my answers above? Please weigh in with your own experience in the comments below. And keep your questions coming!

 

 

Cheers and Have a Good Week!

-da

 

PS: Your comments on these posts are welcomed and warmly requested. If you have not posted a comment before, or if you are using a new email address, please know that there may be a delay in seeing your posted comment. That’s my SPAM defense at work. I approve all comments as soon as I am able during the day.

 

Photo by Lisa Baird courtesy Pixabay

 

 

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7 Comments
  • Debbie
    Posted at 15:07h, 20 January Reply

    I’m just here to say that I, too, am a department of 1 and look forward to your blog email on Tuesday mornings! Thank you! It definitely helps to feel like part of a community instead of being stranded on an island.

    And we list our donors names in our AR because yes, I think people would be upset if we stopped, but it’s SUCH a nerve wracking exercise because God forbid you miss someone’s DAF or forgot to include a last minute gift that came in the day you sent to print or didn’t get the memo about a death or divorce.

    P.S. I would love to hear thoughts on Annual Meetings and/or donor appreciation events!

  • Georgia Grzywacz
    Posted at 13:04h, 20 January Reply

    You could also approach programs with a “Pay What You Can” model — prompting folks (via online registration) to “pay” a suggested donation ($5?), but also allowing them the opportunity to scroll past if that’s inaccessible/not of interest to them.

  • David Lillard
    Posted at 11:02h, 20 January Reply

    Thanks to all who replied with their insights! Very informative.

  • Ceci Danforth
    Posted at 10:04h, 20 January Reply

    Re: the charging for events. I’ve done it both ways and agree that offering a discount (or charging at all) complicates everything and makes it more time consuming for staff. Plus realistically, the person has to deduct the actual per-person cost of the event from what they may consider a tax deductible “donation” and your receipt should reflect that. It just gets messy. And I agree! We should be offering events to everyone for free.

    But, I’m also a firm supporter of providing a free annual stewardship event for top donors ($1K plus) as a thank-you and to get in front of them with very targeted messaging. We refer to this in marketing materials and “How to Give” information for that named giving society on the website – i.e. “Invitations to President’s Circle events and communications.” Is it elitist? Yes, somewhat. But people giving under $1K are also invited to an annual celebration open to everyone and get lots of love for their role as donors.

    This also gives us some leverage to urge those people who give $500 – $999 to give $1K+ and join the named giving society. With the subtle but important incentive to join the group of their friends and neighbors whose names appear in the Annual Report under that $1K+ giving society. (And ugh, there’s always someone whose name is misspelled or got divorced, etc. no matter how many times you proof it!)

    Thank you David for the Tuesday mornings! I also look forward to it, read it first, and often share with colleagues.

  • Rick
    Posted at 09:25h, 20 January Reply

    If a land trust charges a fee for an activity on one of their preserves, they may lose protections from liability offered under state statutes. (In Connecticut – Recreational Use Statute (CGS §§ 52-557f-j))

  • Carol Abrahamzon
    Posted at 08:15h, 20 January Reply

    We have always printed member names in the annual report; this year, we chose not to. The list has grown extremely long and was taking up multiple pages of valuable space that we now want to use for storytelling and impact highlights. Additionally, once the list is printed, we inevitably receive calls about omissions or errors. Reallocating those pages allows us to better communicate our work and outcomes. It will be interesting to see what feedback we receive, whether positive or negative.

    P.S. We consider a gift of any amount and do not charge for events. We do however require online registration and following the event, we send a letter to attendees who are not members, asking them to join. I like the “I’m a member” sticker idea.

  • Sally
    Posted at 08:08h, 20 January Reply

    Two comments – first, I do like listing member/supporter names in an AR, provided that ALL are listed, and without giving levels. I think that anything we do which sends the message “people like us do things like this” is valuable. As for event registrations, even free ones, are good ways to list build, and a token registration fee ($5?) can encourage people to show up and participate, rather than register (potentially filling a limited capacity ‘free’ event) and then not show up.

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